As the carriers will be on holiday from January 23 to January 31, we can only accept ordersbut won't ship out packages until the holiday is over. All packages in the holiday will be shipped out from February 1. Thanks for your understanding.
At present, we can accept payment through Visa Card, Master Card. We only charge the exact money that you can see on the detailed product pages.
Besides, if you are charged twice or more for two or more orders which are the same, we will ask you whether to ship them out all or just make refund for the extra orders. If your orders are not successful, then your money won’t be charged by us. It is still in the bank, you have to contact your card bank.
We use state-of-the-art encryption technology to protect your credit card/personal information. You can place your order(s) using Secure Socket Layer (SSL) encryption. So every online transaction you make on our web will be 100% safe.
Do I need to pay the sales tax?Generally you don’t have to. There are no sales taxes or hidden charges to pay on our side when you buy on our web. However, you may need to pay some taxes on your local side when you receive the goods. It depends on what country you are in and depends on the Customs of your country.
If your payment is declined, please check about whether your card can be paid overseas or whether the card information can be matched with the billing information. Do you have enough balance in your card? You can ask your card bank for help. You can also change other cards to try again. Please feel assured that you won’t be charged if the payment doesn’t go through.
Please notice that if you want to cancel your order, contact us as soon as possible in 24 hours. Once the order has been shipped out, it can't be stopped and cancelled. Thanks for your understanding.
For any more information or need help, contact our customer service. We are very glad to help you.